At Superlearning Tuition, we are committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, and safeguard your data when you interact with our services.
1. Information We Collect
We may collect personal information when you:
- Submit a tutor request
- Register as a tutor
- Contact us via phone, WhatsApp, or online forms
This information may include:
- Name
- Contact number
- Email address
- Address (for tuition arrangements)
- Academic or teaching details (for tutors)
2. How We Use Your Information
Your information is used to:
- Match students with suitable tutors
- Communicate with you regarding tuition assignments
- Provide customer support and assistance
- Improve our services and processes
We will only use your data for purposes directly related to our tuition matching services.
3. Sharing of Information
We may share necessary information with:
- Tutors (for matching with students)
- Parents or students (for tutor introductions)
We do not sell, rent, or trade your personal information to third parties.
Information will only be shared when required to facilitate tuition arrangements.
4. Data Protection
We take reasonable steps to protect your personal data from:
- Unauthorized access
- Misuse or disclosure
- Loss or alteration
While we strive to safeguard your information, no system is completely secure, and we cannot guarantee absolute security.
5. Retention of Data
We retain your information only for as long as necessary to:
- Provide our services
- Fulfill operational and legal requirements
You may request for your data to be removed at any time.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate information
- Request removal of your data
To do so, simply contact us using the details below.
7. Cookies & Website Usage
Our website may use basic cookies or tracking tools to:
- Improve user experience
- Understand website usage
You may choose to disable cookies through your browser settings.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page without prior notice.
10. Contact Us
If you have any questions about this Privacy Policy or your personal data, feel free to contact us:
📞 Phone / WhatsApp: 89911337
🕘 Operating Hours: 9:00 AM – 11:00 PM (Daily)
